Frequently Asked Questions
Everything you need to know about our premium modest wear.
How do I determine the correct size for my Jubba?
We provide a comprehensive size guide on each product page. Our sizes are primarily based on height (in inches) from the shoulder to the ankles, and chest width. If you are between sizes, we recommend choosing the larger size for a more comfortable, modest fit.
What is your shipping policy for international orders?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Can I return or exchange my item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be unworn, unwashed, and in their original packaging with tags attached. Please visit our returns portal to start the process.
What materials are used in your garments?
We use premium fabrics ranging from breathable Japanese cotton and lightweight linen to high-quality synthetic blends designed for durability and a smooth drape. Specific material details are listed under the 'Fabric & Care' section of each product.
How should I care for my Jubba to ensure it lasts?
To maintain the quality of the fabric, we recommend a cool machine wash or hand wash. Always air dry your garments and use a warm iron. Avoid bleach and high-heat tumble drying to prevent shrinkage.
Do you offer custom tailoring or bespoke designs?
Currently, we offer a wide range of ready-to-wear sizes. While we do not provide bespoke tailoring services at this time, our diverse size range is designed to fit various body types comfortably.