Returns & Exchanges
At Jubbas, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and tagged items. If your garment doesn't fit perfectly or meet your expectations, our streamlined exchange process ensures you find the right style with ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all original tags are attached and the garment is in its original, unworn condition.
Ship the Package
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing